Toyota Kirloskar Motor (TKM) – sales and service center’s across India
Toyota Kirloskar Motor (TKM) operates an extensive and rapidly expanding sales and service network across India, comprising over 600+ customer touchpoints spanning key metropolitan areas, district headquarters, and tier-2/tier-3 cities.
RegionPrimary District Hubs & Network Reach
South IndiaExtremely strong presence across Kerala (Ernakulam, Thiruvananthapuram, Thrissur, Kozhikode, Kottayam, Kannur, Palakkad), Tamil Nadu (Chennai, Coimbatore, Madurai, Tiruchirappalli, Salem), Karnataka (Bengaluru Urban, Mysuru, Mangaluru, Belagavi, Hubballi), and Telangana & AP (Hyderabad, Visakhapatnam, Vijayawada, Tirupati).
North IndiaExtensive network across Delhi-NCR (New Delhi, Gurugram, Noida, Ghaziabad, Faridabad), Punjab & Haryana (Ludhiana, Chandigarh/Mohali, Amritsar, Jalandhar, Ambala), Uttar Pradesh (Gautam Buddha Nagar, Lucknow, Kanpur, Agra, Varanasi, Prayagraj), and Rajasthan (Jaipur, Jodhpur, Udaipur, Kota).
West & Central IndiaSolid footprint in Maharashtra (Mumbai Suburban, Pune, Thane, Nagpur, Nashik, Kolhapur), Gujarat (Ahmedabad, Surat, Vadodara, Rajkot), and Madhya Pradesh (Indore, Bhopal, Jabalpur, Gwalior).
East & North-EastOperational centers in West Bengal (Kolkata, Howrah, Siliguri, Durgapur), Jharkhand (Ranchi, Jamshedpur), Odisha (Khurda/Bhubaneswar, Cuttack), and Assam & NE (Kamrup Metropolitan/Guwahati, Dibrugarh, Jorhat, Shillong).
Locating District Touchpoints: You can locate authorized Toyota showrooms and service workshops by state, city, and district using the official Toyota India Find-a-Dealer Portal or via the Toyota i-Connect app.
2. Infrastructure & Service Facilities
Toyota’s “Q Service” philosophy focuses on speed, transparency, and high quality through specialized workshop infrastructure:
EM60 (Express Maintenance in 60 Minutes): Specialized dual-technician bays designed to complete a full periodic maintenance service, complete inspection, and vehicle washing in exactly 60 minutes.
Hybrid & Strong Hybrid Diagnostics: Specialized diagnostic bays equipped for hybrid electric models (such as the Urban Cruiser Hyryder, Innova Hycross, Camry, and Vellfire), featuring high-voltage battery diagnostic tools and trained master technicians.
Toyota Express Paint (TXP): Advanced paint booths capable of executing localized panel repairs and minor body paint jobs in a single day.
Toyota i-Connect Telematics: Digital connected-car tech enabling remote health checks, real-time breakdown assistance, live service tracking, and automated service booking.
Toyota U-Trust: Certified pre-owned vehicle facility integrated into dealerships, offering transparent multi-point inspections, vehicle exchange options, and refurbishing.
3. Frequently Asked Questions (FAQs)
Q1. How do I contact Toyota Kirloskar Motor Customer Care?
24×7 Customer Care Toll-Free: 1800-309-0001 / 1800-425-0001
Email Support: voc@toyota-kirloskar.co.in
WhatsApp / Digital Support: Accessible via the official Toyota India Portal or the Toyota i-Connect App.
Q2. What are the standard service intervals for Toyota vehicles in India?
First Check-up: 1,000 km or 1 month (whichever comes first) for initial inspection.
Periodic Maintenance: Every 10,000 km or 1 year thereafter for regular oil and filter changes, safety inspections, and component servicing.
Q3. How does Toyota 24×7 Roadside Assistance (RSA) work?
Toyota Roadside Assistance can be called at 1800-102-5001 or 0124-235-5001. It provides:
On-site mechanical and electrical repair.
Battery jump-start and tire puncture/replacement assistance.
Emergency fuel delivery and key lockout support.
Flatbed towing to the nearest authorized Toyota workshop.
Q4. What is Toyota SMILE / Service Maintenance Package?
Toyota SMILE is a prepaid maintenance package that protects owners against inflation on spare parts and labor costs, covering periodic maintenance and minor wear-and-tear items for up to 5 years.
Q5. Are Toyota parts available directly to customers?
Yes, Toyota distributes genuine spare parts through authorized dealers and designated Part Distributors across various districts for customers and independent technicians who prefer purchasing genuine components directly.