Kia Motors India operates an extensive sales and service network across in India

Kia Motors India operates an extensive sales and service network across in India

Kia Motors India operates an extensive sales and service network across the country, spanning over 650+ customer touchpoints across 250+ cities and districts.

​1. District-Level Network & Coverage

​Because India comprises over 750 districts, Kia structures its distribution across regional hubs, ensuring coverage in major urban districts as well as Tier-2 and Tier-3 district centers.

RegionPrimary District Hubs & Network Reach
South IndiaHigh density across Kerala (Ernakulam, Thiruvananthapuram, Thrissur, Kozhikode, Kottayam, Kannur), Tamil Nadu (Chennai, Coimbatore, Madurai, Tiruchirappalli), Karnataka (Bengaluru Urban, Mysuru, Mangaluru, Belagavi), Telangana & AP (Hyderabad, Visakhapatnam, Vijayawada).
North IndiaExtensive footprint across Delhi-NCR (New Delhi, Gurgaon, Noida, Faridabad, Ghaziabad), Punjab & Haryana (Ludhiana, Amritsar, Jalandhar, Gurugram, Ambala), Uttar Pradesh (Lucknow, Kanpur, Varanasi, Agra, Gautam Buddha Nagar), and Rajasthan (Jaipur, Jodhpur, Udaipur).
West & Central IndiaStrong presence in Maharashtra (Mumbai Suburban, Pune, Thane, Nagpur, Nashik), Gujarat (Ahmedabad, Surat, Vadodara, Rajkot), and Madhya Pradesh (Indore, Bhopal, Gwalior).
East & North-EastHubs in West Bengal (Kolkata, Howrah, Siliguri), Jharkhand (Ranchi, Jamshedpur), Odisha (Khurda/Bhubaneswar, Cuttack), and Assam (Kamrup Metropolitan/Guwahati).

Locating Your District Dealer: You can use the official Kia India Dealer Locator or the MyKia App to filter by State, District, and Pin Code.

​2. Infrastructure & Service Facilities

​Kia’s service workshops are designed around a Smart Workshop concept, blending physical infrastructure with real-time digital monitoring.
​Smart Workshop Integration: Real-time updates via cameras allowing vehicle owners to track service progress live through the MyKia App.
​EV Infrastructure: Dedicated EV bays equipped with DC fast chargers, insulated safety tools, and certified EV technicians across selected district hubs.
​Kia Mobile Workshops: Specially equipped vans designed to bring periodic maintenance and basic repairs directly to remote districts and rural locations.
​Advanced Bodyshop Equipment: Automated paint booths, computerized wheel alignment/balancing units, and frame-straightening platforms.
​Customer Experience: Air-conditioned lounges with Wi-Fi, work stations, and live view screens linked to workshop bays.

​3. Frequently Asked Questions (FAQs)

​Q1. How do I locate or contact my nearest Kia service center?
​Call: Customer Care toll-free line at 1800-108-5000 (or 1800-108-5005 for EV/Carnival owners).
​Digital: Search via the MyKia App or visit the Kia Dealer Locator on the official website.

​Q2. How can I book a service appointment?
​Service appointments can be scheduled in three ways:
​MyKia App: Select your preferred dealer, date, and service package.
​Website: Book online via the official Kia India service portal.
​Direct Phone Call: Call your local district dealer’s service desk directly.

​Q3. What is covered under Kia’s Free Services?
​The initial free service period generally covers labor costs for scheduled periodic maintenance. Engine oil, consumables, replacing wear-and-tear parts, or extra requested work are chargeable.

​Q4. Does Kia provide Roadside Assistance (RSA)?
​Yes. Kia offers 24×7 Roadside Assistance for 3 years from the date of purchase, covering mechanical breakdowns, towing, flat tires, and fuel delivery.

​Q5. What is the Kia “Scratch Care” program?
​Scratch Care is a coverage program that offers free repair for the first qualifying scratch (without a deep dent) within the first 12 months of ownership.